Terms of Service

Agreement to Terms

By accessing or using the SoxWell website and consultation services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Description of Services

SoxWell provides informational and educational consultation services related to natural supplements and facial skincare products. Our nutritionists offer personalised guidance to help you make informed decisions about wellness and beauty products.

Our services are informational and educational in nature. We do not provide diagnosis, treatment, or medical advice. Please refer to our Health Disclaimer for important information about the limitations of our services.

Eligibility

You must be at least 18 years old to use our services. By using our website and services, you represent and warrant that you meet this age requirement.

Consultation Services

Booking and Scheduling

• Consultations are scheduled based on availability and are subject to confirmation
• We will contact you to confirm your consultation appointment within 24 hours of your request
• You are responsible for providing accurate contact information

Cancellations and Rescheduling

• You may cancel or reschedule your consultation with at least 24 hours notice
• Late cancellations or no-shows may affect your ability to book future consultations
• We reserve the right to cancel or reschedule consultations due to unforeseen circumstances

Consultation Conduct

• You agree to provide honest and accurate information during consultations
• You agree to treat our nutritionists with respect and professionalism
• We reserve the right to terminate a consultation if you engage in abusive or inappropriate behaviour

Product Information

Information about natural supplements and skincare products on our website is for educational purposes only. Product descriptions, benefits, and ingredients are provided to help you make informed decisions and do not constitute guarantees of specific outcomes.

Individual results may vary. We do not guarantee specific results from using any products we discuss or recommend.

Intellectual Property

All content on the SoxWell website, including text, graphics, logos, images, and software, is the property of SoxWell and is protected by UK and international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.

User Responsibilities

When using our website and services, you agree to:

• Provide accurate, current, and complete information
• Maintain the confidentiality of any account credentials
• Not use our services for any unlawful purpose
• Not attempt to gain unauthorised access to our systems
• Not transmit viruses, malware, or other harmful code
• Not impersonate others or provide false information

Limitation of Liability

SoxWell provides consultation services on an "as is" and "as available" basis. To the fullest extent permitted by law:

• We do not warrant that our services will be uninterrupted, error-free, or secure
• We are not liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid for our services
• We are not responsible for the actions or advice of third-party product manufacturers

Indemnification

You agree to indemnify and hold harmless SoxWell, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any rights of another party
• Your use of information or recommendations provided during consultations

Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of service of these external sites. You access third-party sites at your own risk.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.

Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy, Cookie Policy, and Health Disclaimer, constitute the entire agreement between you and SoxWell regarding the use of our services.

Contact Information

If you have questions about these Terms of Service, please contact us:

SoxWell
7 Silver Street, Taunton TA1 3DH, United Kingdom
Phone: +44 1823 974 621
Email: [email protected]